Product Compliance in Indonesia

The process of formulating standards for products and services in Indonesia engages the Indonesian government and related industrial players . The National Standardization Agency of Indonesia (Badan Standarisasi Nasional “BSN”), established in 1997 under Presidential Decree 13/1997 and enhanced by Presidential Decree No 166/2000 is an Indonesian government agency responsible for standardization, conformity assessment, and metrology activities.

The only national standards permitted in Indonesia are Indonesian National Standards (SNIs) formulated by the BSN. SNIs are in compliance with the nationally agreed schemes of standard formulation and harmonized with similar regional or international standards where appropriate. Various Indonesian government bodies use these standards in their detailed technical regulations.

Majority of all SNIs are voluntary.

However, there are obligatory SNI which are imposed in its application (products /goods and / or services) by the Ministry or related Technical Institution according to the scope of their authority. The SNIs are set up as regulations regarding testing and certification related to a wide range of products in order to ensure human, animal, and plant health, safety, environmental protection and national security.

A wide variety of product types are subject to mandatory SNI testing and certification.

The SNI certification is conducted at the Indonesian Conformity Assessment Bodies (LPK).  The applicant directly contacts and apply SNI certification process to each LPK.

There are two possible ways of obtaining the SNI Certificate, each one depending on specific product requirements:

• Approval of batch or shipment (Type 1b Scheme)
• Assessment of production process, audits of relevant management system and surveillance of factory or market testing, (Type 5 Scheme)

Batch or Shipment Approval is valid per batch or shipment respectively, whereas the Production Process Assessment Certificate is valid for 2 to 4 years, depending on the product.

The list of documents to be submitted for requesting SNI approval consists of:

1) Local Business Representative / Importer in Indonesia;
2) Trademark Certificate issued by Indonesian Authority or a proof of Trademark Registration;
3) Product Catalogue or Brochure;
4) Technical Specifications;
5) Production and Quality Assurance/Quality Control flowchart process;
6) Quality Manual and/or equivalent procedures (Indonesian translation);
7) Valid ISO 9001 certificate or equivalent;
8) Company legal notary act & business license (Indonesian translation).

After the company’s application appraisal, a laboratory test will be conducted based on a random sample of product from the plant and/or from the market.

BSN makes a final decision regarding the issue of the certificate after the mandatory SNI testing and, if necessary, company audit is completed. The company that received the certificate is entitled to use the certification logo on their retail product packaging.  The expiry date of certification depends on the type of certificate.

The summarized steps of the SNI certification process are:

1. Check the SNI website to find an SNI standard related to your product.
2. Search for an Indonesian conformity assessment body within the scope with the product to be certified.
3. Fulfill application documents

Subsequent steps are:

4. Review and audit by conformity assessment body: completeness and correctness of the company documents and conduct adequacy audit.
5. Evaluation of the production process and assessment of relevant management systems including product sampling and testing in test laboratory.
6. Evaluation by the conformity assessment body of the audit result. (If there is an inadequacy, the business actors must make improvement.)
7. Publication by the conformity assessment body of the Certificate of Conformity and sending the information to BSN, as the basis for issuing approval for the use of SNI mark.
8. Submission by the conformity assessment body or business actors of an application for the issuance of SPPT-SNI to BSN through BSN website.

SNI marking

After the certificate of approval has been granted, applicants have to attach the SNI Conformity Mark to the products which are subject to the certificate if the size and shape of the product allows that. If not, an SNI Label has to  be put on the smallest package.

The label must contain the following information:

• SNI XXXX XXXX (nomor SNI): SNI Reference Number (SNI Approval Number issued to the applicant)
• Kode LSPro: Certification Body specific accreditation number

Products subject to this process are among others:

Electrical cables, Electric fans, Air conditioners, Refrigerators, Washing machines, Plugs and socket outlets, Audio video devices, vehicle safety glass, tyres, toys, etc.

For ITE and Telecommunication equipment to be placed on the Indonesian market or imported to Indonesia a certificate of approval is required. This obligation results from the  National Telecommunication Act No. 36 of 1999. The certificate is issued by Directorate General of Resources and Equipment for Post and Information Technology (SDPPI). Prior to certificate issuance by SDPPI  testing of two randomly selected equipment samples in its laboratory is required for all radio frequency and telecommunications equipment.  SDPPI Decision No. 36 issued on January 22, 2020 includes a list of the 150 international test laboratories that it recognizes.

Majority of the standards are adopted from recognized international standards.

Equipment that has been approved by SDPPI’s and granted the certificate of approval has to be marked with a label, a QR Code and a warning sign, according to the following conditions:

• The label includes the Certificate number as well as de PLG ID Number (Certificate Holder’s Registration Number)
• The QR Code appears on the certificate of approval issued by SDPPI or is available for download from the applicant’s SDPPI user account. The QR Code is affixed to the product’s packaging.
• A warning sign is always affixed to the packaging and a warning statement provided alongside it